This tutorial discusses how to manage all aspects of your e-mai service using SiteWorx.

Quick Index

• Overview
• Managing Mailboxes Part 1: Creating a New Mailbox
• Managing Mailboxes Part 2: Managing Existing Mailboxes
• Managing Aliases Part 1: Creating a New Alias
• Managing Aliases Part 2: Managing Existing Aliases
• Managing Groups Part 1: Creating a New Group
• Managing Groups Part 2: Managing Existing Groups

Overview

The SiteWorx E-mail Management facility provides you with an easy-to-use system for complete management of all aspects of your domain's e-mail services. This includes adding and removing e-mail boxes, creating and deleting aliases and acconts, setting-up spam filters, and configuring webmail services.

You may access the E-mail Management facility at any time, simply by clicking on the "E-mail" option in the Left Control Panel Menu:

The result of clicking this button is the E-mail Management screen, similar to that depicted below:

If you wish to access your server's webmail system, simply click on the link entitled [Webmail], as illustrated below.

Following is an overview of other common SiteWorx E-mail Management tasks:

Managing Mailboxes Part 1: Creating a New Mailbox

Mailbox management in SiteWorx typically involves the creation of new mailboxes and editing options for existing mailboxes. We will assess both in turn, by first creating a new mailbox and then by editing options of that mailbox.

1. Once we have logged in and are on the E-mail management screen, we must select the appropriate option to manage our mailboxes. There are three locations you can click on to do this; the Mailboxes sub-menu item on the left Control Panel (1), the E-mail Menu in the E-mail Management sub-window (2), or the text "Mailboxes" in the E-mail Stats listing (3), as depicted below:

   

2. The result of clicking on one of these options is the screen depicted below, which provides us with the ability to add new mailboxes and edit existing mailboxes.

   

   Since we currently have no mailboxes, we will continue by creating one.

3. First, we enter the appropriate information into the Add an E-mail Box Input Boxes. Our new account will be mango@healthyjuice.com with the password "fruit."

   

4. Next, we must press the Add button:

   

5. SiteWorx reports that it has successfully created our new mailbox, and we can note that it is now visible in the list of "Existing E-mail Boxes.":

   

Managing Mailboxes Part 2: Managing Existing Mailboxes

There are times when you may wish to change the password of an existing mailbox, or delete it entirely. SiteWorx provides this functionality as part of the Existing E-mail Boxes sub-window. Following is an overview of editing and deleting mailboxes.

1. We will begin by changing the password of our "mango" e-mail box from fruit to juice. To do this, we must first be on the Mailbox Management screen. There are three locations we ca click to go to this screen; the Mailboxes sub-menu item on the left Control Panel (1), the E-mail Menu in the E-mail Management sub-window (2), or the text "Mailboxes" in the E-mail Stats listing (3), as shown below:

   

2. We are presented with the Mailbox Management Screen. We wish to click on the Edit button adjacent to our "mango" account:

   

3. We are taken to the E-mail Box Editing Screen. In the example below, the new password has been added.

   

4. Next, we click on the Save button.

   

5. Our changes will take effect immediately, and will be confirmed as being in effect:

   

There are also times when e-mail accounts must be deleted. Following is an overview of how you can delete SiteWorx e-mail accounts:

1. Once on the E-mail Management Screen, similar to that depicted below, we press the Delete button next to the account we wish to delete. In this case, we will be deleting the account we just created, mango@healthyjuice.com.

   

2. You will next be prompted to confirm deletion of the E-mail Box.

   NOTE: Deleting an E-mail Box will result in any messages in that E-mail Box being permanently deleted. You may confirm the deletion by pressing the Delete Button, or abort by clicking on your browser's back button:

   

3. SiteWorx will confirm that your deletion has been successful.

Managing Aliases Part 1: Creating a New Alias

An additional aspect of Mailbox management in SiteWorx involves the management of e-mail aliases: "shadow" e-mail addresses that automatically forward all messages received to other e-mail addresses. In this part of the tutorial, we will look at creating, editing and deleting such aliases.

1. Once we have logged in and are on the E-mail management screen, we must select the appropriate option to manage our aliases. There are three locations you can click on to do this; the Aliases sub-menu item on the left Control Panel (1), the Alises Menu item in the E-mail Management sub-window (2), or the text "Aliases" in the E-mail Stats listing (3), as depicted below:

   

2. Upon clicking on one of these options, we are taken to the Alias Management screen, similar to that depicted below:

   

3. To create a new alias, we simply enter the alias e-mail address and the address we wish all messages from that alias to be forwarded to. In the example below, all messages sent to apple@healthyjuice.com will go to reece@ocis.net.

   Important NOTE: To create a "catch-all" alias, use the e-mail address "default" (in our case, this would be default@healthyjuice.com) in the E-mail Address input box.

   

4. In order for our changes to take effect, we must press the Add button.

   

5. As illustrated below, SiteWorx informs us that the alias has been added successfully. This newly created alias, which automatically forwards all mail from apple@healthyjuice.com to reece@ocis.net, may be edited or deleted at will.

   

Managing Aliases Part 2: Managing Existing Aliases

There are also instances where currently existing aliases need to be edited (i.e. require a change in "forward to" address) or deleted. Following are details on how to peform these tasks.

1. We will begin by editing our current alias, apple@healthyjuice.com, so that it forwards e-mails to banana@yellow.com. To accomplish this, we first press the Edit button adjacent to the apple@healthyjuice.com account listing:

   

2. Next, we replace reece@ocis.net with banana@yellow.com in the Forwards To: input box:

   

3. By clicking on the Edit button, or change will take effect:

   

4. SiteWorx reports that the change has been successful:

   

We will continue by now deleting our alias.

1. From the Alias Management screen, we must click on the Delete button adjacent to the alias we wish to delete:

   

2. We must confirm the deletion by clicking on the Delete button. As always, to abort confirmation, we may press the Back button on our web browser. Upon pressing the Delete button, as depicted below, our alias will be deleted.

   

3. SiteWorx will confirm our success:

   

Managing Groups Part 1: Creating a New Group

There are occasions when it is useful to have an e-mail address that redirects mail to multiple recipients. This is a task that is streamlined via SiteWorx's E-mail Group functionality. Following is more detailed information on how to create such a group.

In the example below, we will create a group e-mail address, vegetables@healthyjuice.com, which sends e-mail to carrots@healthyjuice.com, celery@healthyjuice.com, beets@healthyjuice.com and turnips@healthyjuice.com.

1. Once we have logged in and are on the E-mail management screen, we must select the appropriate option to manage our aliases. There are three locations you can click on to do this; the Groups sub-menu item on the left Control Panel (1), the Groups Menu item in the E-mail Management sub-window (2), or the text "Groups" in the E-mail Stats listing (3), as depicted below:

   

2. Upon clicking on one of these options, we are taken to the Group Management screen, similar to that depicted below:

   

3. In order to create a new Group, we must enter the group's e-mail address in addition to the addresses of all those who will be forwarded the group's e-mail.

   NOTE: E-mail addresses in the Forwards To: Input Box must be entered one-per-line.

   Additional NOTE: Groups created using this facility do not have access-control restrictions; therefore, there is no way of controlling who can send e-mail to all members of a given group.

   

4. In order for our changes to take effect, we must press the Add button.

   

5. As illustrated below, SiteWorx informs us that the group has been added successfully.

   

Managing Groups Part 2: Managing Existing Groups

Often, it may be necessary to edit existing groups, to modify their membership, or to delete groups outright when they are no longer needed. Following is an overview of how such is accomplished in SiteWorx.

1. We will begin by editing our current group, vegetables@healthyjuice.com, so that turnips@healthyjuice.com is replaced by rutabagas@healthyjuice.com. We will also delete carrots@healthyjuice.com from our group. To accomplish this, we first press the Edit button next to the group from the Group management screen:

   

2. Next, we replace turnips@healthyjuice.com with rutabagas@healthyjuice.com, and simply delete the row that contains carrots@healthyjuice.com.

   

3. By clicking on the Save button, our change will take effect:

   

4. SiteWorx reports that the change has been successful:

   

We will continue by now deleting our group.

1. From the Group Management screen, we must click on the Delete button adjacent to the group we wish to delete:

   

2. We must confirm the deletion by clicking on the Delete button. As always, to abort confirmation, we may press the Back button on our web browser. Upon pressing the Delete button, as depicted below, our group will be deleted.

   

3. SiteWorx will confirm our success:

   

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